To place an order, call toll-free, 1-800-331-6758 or FAX 914-668-3987, Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern time. Priority orders (NDA, SDA, FedEx) received before 2:00 p.m. (Eastern time) daily will ship the same day, on in-stock items, at customer expense.
$50.00 minimum order is required for all shipments except back orders.
All products shipped FOB Mount Vernon, NY. Stock products will be shipped within 5 working days. Non-stock products are sold in full cases only and shipped approximately 10-15 working days from the date of order.
All back orders will be shipped as merchandise is available, unless previously cancelled by customer.
All merchandise will be invoiced at time of shipment. We will make every effort to notify all customers of any price changes but prices are subject to change without notice. Our Industrial Sales Department, or Customer Service, will confirm current prices for you.
Net 30 days to pre-approved accounts. Any customers issuing a NSF check will be placed on COD and will be required to pay a $25.00 NSF check charge.
All shipments made prior to credit approval will be sent COD. We accept all major credit cards
Credit may be established by FAX or mail. A complete credit application must be signed by the owner with three trade references and bank reference. Please allow five days for approval.
PAST DUE ACCOUNTS:
No shipments will be made to accounts past due sixty days. Accounts past due will be shipped COD only, adding prior charges. Accounts past due will be charged 1 ½ % per month interest (18% per annum).
All claims must be made within 30 days of receipt of goods. Deductions from the remittances will not be allowed unless authorized by us in writing. All claims for merchandise lost or damaged in transit must be made to the common carrier. DO NOT ACCEPT GOODS DAMAGED IN TRANSIT. In the even that a shipment is lost, Tape Systems, Inc. will gladly help trace it.
No merchandise will be accepted for return or credit without prior return authorization number and packing slip. Tape Systems, Inc. will not accept returned goods purchase as specials, closeouts or 90 days after buyer's receipt of goods. Returns of a non-quality nature are subject to a 25% restocking fee
We reserve the right to ship + 10% on custom manufactured products.
All technical statements and all recommendations herein are based on tests we believe to be reliable, but he accuracy or completeness thereof is not guaranteed, and the following is made in lieu of all warranties, expressed or implied, including warranties of merchantability and fitness for purpose. Seller's and manufacturer's only obligation shall be to replace such quantity of the product proved to be defective. Before using, user shall determine the suitability of product for its intended use. Neither seller nor manufacturer shall be liable either in tort or in contract for any loss or damage, direct, incidental, or consequential, arising out of the use or the inability to use the product.
Call toll free 1-800-331-6758
In NY State call (914) 668-3700
Tape Systems, Inc
Mailing address:PO Box 3550
Plant address: 630 South Columbus Ave.
Mount Vernon, NY 10553-3550